Start with how the operation works
Technology businesses can create both cyber and professional liability exposure. A useful program connects services, contracts, client systems, data access, security controls, vendors, intellectual property, and the financial impact of an error or outage. For commercial property, property insurance planning connects physical assets, current replacement costs, income, and a realistic recovery timeline.
Operating details to document
- Description of technology & it services operations, locations, revenue, payroll, and recent changes
- Current values and schedules for technology errors and omissions and cyber liability, general liability, property, business income, and crime, workers' compensation, epli, d&o, and umbrella or excess where appropriate
- Contracts, certificates, current policies, and currently valued loss history
Coverage details to review
- Building, tenant improvement, equipment, and contents values
- Business income, extra expense, and restoration period
- Equipment breakdown, utility interruption, and spoilage where relevant
- Ordinance or law, wind, hail, flood, and other catastrophe considerations
Prepare the Operation Before a Claim
A useful review goes beyond selecting a policy name. It connects current information to eligibility, policy structure, and the consequences of a significant loss.
- Keep policy and emergency contact information accessible
- Preserve photographs, contracts, inventories, receipts, and incident records
- Know who reports the claim and protects property from further damage
Alleged technology errors, failed implementations, missed deliverables, and client financial loss
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Data breach, ransomware, social engineering, privacy liability, and dependent-system interruption
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Contractual commitments, intellectual-property allegations, employee risk, and business interruption
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Building, tenant improvement, equipment, and contents values
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Business income, extra expense, and restoration period
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Equipment breakdown, utility interruption, and spoilage where relevant
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Ordinance or law, wind, hail, flood, and other catastrophe considerations
Confirm how this applies to the operation, how it is represented in the application, and where the policy addresses or excludes the exposure.
Information to have ready
- Description of technology & it services operations, locations, revenue, payroll, and recent changes
- Current values and schedules for technology errors and omissions and cyber liability, general liability, property, business income, and crime, workers' compensation, epli, d&o, and umbrella or excess where appropriate
- Contracts, certificates, current policies, and currently valued loss history
- Current statement of values by location
- Building, contents, inventory, and equipment values
- Revenue and continuing-expense information
- Recent improvements and major system updates
Questions for the coverage review
Which technology & it services risks could create the most severe loss?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
Do current values, classifications, limits, and deductibles reflect the operation?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
What operational changes, contracts, or dependencies should the insurance review address?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
Do the limits reflect present reconstruction and equipment costs?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
How long would the operation realistically take to restore?
Document the answer and compare it with the application, quote, endorsements, limits, deductibles, and contractual requirements.
Frequently asked questions
Who should use this technology & it services commercial property guide?
Business owners and insurance buyers can use it to prepare for a focused review of claims readiness. It is educational guidance, not a quote or a substitute for policy terms.
What information should a technology & it services account gather first?
Start with description of technology & it services operations, locations, revenue, payroll, and recent changes, current values and schedules for technology errors and omissions and cyber liability, general liability, property, business income, and crime, workers' compensation, epli, d&o, and umbrella or excess where appropriate, contracts, certificates, current policies, and currently valued loss history, plus currently valued loss information when available.
Coverage descriptions are general. Eligibility, availability, limits, deductibles, exclusions, and policy terms vary by risk and market. Review actual policy documents with an appropriate insurance professional.