Information we collect
We collect information you choose to provide through quote requests, contact forms, policy-service requests, email signups, telephone calls, and other communications. This may include your name, business name, email address, telephone number, location or state, profession or industry, insurance interests, requested services, operational details, and the contents of your message.
If you subscribe to marketing email updates, we also record the consent language presented to you and the date and time of your submission.
Our website and service providers may automatically receive limited technical information, including IP address, browser and device information, referring pages, pages visited, approximate location, timestamps, and interactions with the website. We use Google Analytics to understand website usage, which may use cookies or similar technologies.
How we use information
We use information to respond to inquiries; review insurance needs; obtain, compare, market, or service requested insurance options; communicate about applications, quotes, policies, claims, certificates, or service requests; maintain consent and business records; improve and secure the website; measure website performance; prevent misuse or fraud; and comply with legal, regulatory, licensing, contractual, and recordkeeping obligations.
Marketing emails are sent only when the required consent has been provided. Consent to marketing is not required to request a quote or purchase insurance.
How information may be shared
When reasonably necessary to respond to your request, we may share relevant information with insurance carriers, managing general agents, wholesalers, program administrators, premium-finance providers, inspection or claims providers, and other insurance-market participants involved in evaluating, quoting, placing, or servicing coverage.
We may also share information with service providers that support website hosting, security, analytics, email delivery, communications, document handling, and other business operations. These include services such as Vercel, Resend, and Google Analytics. We may disclose information to professional advisers, regulators, law enforcement, courts, or other parties when required by law or reasonably necessary to protect customers, the agency, or others.
We do not sell personal information. We do not share telephone numbers, email addresses, or marketing-consent records with unaffiliated third parties for their independent marketing.
External quote portals and links
Some links take you to an insurance carrier, program administrator, quote platform, social network, or other third-party website. Information you submit directly to an external website is governed by that organization's privacy policy and security practices. Review those policies before submitting information.
Cookies and analytics choices
Google Analytics helps us understand traffic and site performance. You can limit or delete cookies through your browser settings and may use Google's available analytics opt-out tools. Blocking cookies can affect how some website features operate.
Information security
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, email, storage system, or internet transmission can be guaranteed completely secure.
Do not submit Social Security numbers, payment-card information, bank-account information, medical records, passwords, driver-license numbers, or confidential policy documents through a general website form. Contact us to arrange an appropriate secure method when sensitive information is legitimately required.
Retention
We retain information for as long as reasonably necessary to respond to requests, provide insurance or agency services, maintain business and consent records, resolve disputes, enforce agreements, and satisfy legal, regulatory, contractual, and insurance-industry recordkeeping requirements. Retention periods vary with the type of information and relationship.
Your choices and corrections
You may ask to access, correct, or delete information we maintain about you, subject to applicable legal and recordkeeping requirements. You may also ask us to update your telephone or email contact preferences. Use the unsubscribe link in a marketing email or contact us using the information below. We will take reasonable steps to verify and respond to the request.
Children's privacy
This website is intended for businesses and adults seeking insurance information. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Policy changes
We may update this policy as our services, technologies, vendors, or legal obligations change. The effective date at the top of this page identifies the current version. Material changes will be posted on this page.
Questions, corrections, or privacy concerns
Contact Cox & Associates Insurance Services at sloan@cox-insurance.com, call 813-398-0104, or write to PO Box 21192, Tampa, FL 33622-1192. Please describe the information or concern involved so we can review it.