Connect professional liability (e&o) to the operation
Technology, healthcare, education, professional services, hospitality, construction, manufacturing, and high-value real estate support commercial activity.
What the coverage can help address
- Alleged professional mistakes
- Failure to deliver covered services
- Defense costs for covered claims
Questions to review
- Claims-made trigger, retroactive date, and reporting duties
- Precise description of covered professional services
- Contract language, subcontractors, cyber exposure, and excluded services
Massachusetts planning context
Coastal storms, flood, freeze, and snow
Consider whether this factor changes values, limits, deductibles, coverage structure, protection practices, or expected recovery time.
High values and older building stock
Consider whether this factor changes values, limits, deductibles, coverage structure, protection practices, or expected recovery time.
Cyber, business income, and long restoration periods
Consider whether this factor changes values, limits, deductibles, coverage structure, protection practices, or expected recovery time.
Information to prepare
- Service descriptions and client industries
- Revenue by service and largest-client concentration
- Contracts, prior coverage, retroactive date, and claim history
Frequently asked questions
What should a Massachusetts business prepare for a professional liability (e&o) review?
Prepare current operational information, values or payroll where relevant, requested limits, contracts, and currently valued loss history. Service descriptions and client industries; Revenue by service and largest-client concentration; Contracts, prior coverage, retroactive date, and claim history.
Does this page state what insurance is legally required in Massachusetts?
No. This is general insurance-planning information, not legal advice or a statement of state-specific requirements. Requirements and availability should be confirmed for the individual business.
Coverage descriptions are general. Eligibility, availability, terms, conditions, limits, deductibles, and exclusions vary by account and insurance market.