Protect the continuity of technology & it services operations.
A continuity plan should look beyond physical repairs. For technology & it services, recovery can depend on technology & it services operations, people, property, contracts, technology, vehicles, vendors, revenue, and the risks specific to the business, as well as timely access to people, data, equipment, suppliers, utilities, and customers.
Recovery dependencies to map
- Critical people, locations, equipment, utilities, systems, suppliers, and vendors
- Realistic repair, replacement, relocation, and revenue-recovery timelines
- Customer, employee, vendor, and stakeholder communications for the technology & it services operation
Values and timelines to test
- Property, equipment, inventory, and income values for the technology & it services operation
- Payroll, revenue, locations, vehicles, and other current exposure schedules
- Information supporting technology errors and omissions and cyber liability
- Information supporting general liability, property, business income, and crime
- Information supporting workers' compensation, epli, d&o, and umbrella or excess where appropriate
Questions to resolve
- Operations or risks not fully disclosed for the technology & it services account
- Outdated values, classifications, limits, deductibles, or recovery assumptions
- Contractual requirements or critical dependencies not addressed by the insurance review
Frequently asked questions
Why can the recovery period exceed the repair period?
Permitting, equipment lead time, installation, testing, supplier delays, staffing, customer communication, and the return to normal revenue can continue after physical repairs are complete.
What should technology & it services review after a major change?
Locations, operations, values, payroll, vehicles, contracts, vendors, revenue, and controls should be revisited when the business changes materially rather than waiting automatically for renewal.
These planning points are general and are not a guarantee of coverage, pricing, eligibility, or loss prevention. Actual policy language, underwriting requirements, and available terms control.